If you have any questions not already covered in this FAQ please feel free to contact us

Delivery / Collection

You are welcome to collect your machine from your workshop once it is ready. You can also pay in cash if prefer at our location too.

We offer free delivery to the Greater Belfast Area which can in most circumstances (and within reason) include evenings and weekends to accommodate for our customer’s schedules.

Other areas in Northern Ireland and Republic of Ireland are covered by a delivery service but there is a charge which will be calculated at time of checkout. If you prefer to know how much delivery will cost in advance of checkout then please contact us.

Do I Have to Use Coins on My Arcade Machine

No and Yes…. Our machines as standard come with a button that is set to enter credits (coins) so anytime you want to play you just push this button. However some people want a coin slot / mechanism either for realism or for using the machine is a commercial environment such as a bar so in those situations we can fit a coin mechanism to your machine for an additional cost as it’s an optional extra. Our coin mechanisms can work with all UK and Euro Coinage depending on your geographical location.

What Electrical Requirements Are Needed for Your Arcade Machine

Just a standard (UK and Ireland) spare 230v socket nearby to where the machine will be placed

Is There Any Assembly or Installation Required

No none at all. All our machines unless otherwise agreed upon in advance come pre built, all set up and ready to go. All you need to do is plug the machine’s electrical cable in and switch the machine on.

Do Your Arcade Machines Fit Through a Standard Doorway

Yes. If you live in an older property with oddly shaped or narrow doors then perhaps we could dissemble and reassemble your machine in the room that it will be placed in.

How Long Will It Take For Machine To Be Ready

Usually we have a lead time of 3 weeks for new orders. This is because our machines from the moment of purchase are built entirely from scratch and as you can imagine it’s a time consuming and complex process to build an arcade machine hence the time frame.

We also have to book each machine into the vinyl graphics company we use for it’s vinyl graphics to be professionally printed and applied and even though we enjoy a great working relationship with that company we are a little at the mercy of their schedule.

What Warranty / Guarantee Do You Offer

We offer a full 12 month warranty on all our arcade machines for both parts and labour and this includes phone, email and onsite support.

This warranty covers reasonable use meaning that in the unlikely event that the machine develops a fault of any kind under normal operating conditions we will repair the machine totally free of charge within the first 12 months however for example if the machine has a fault because of liquid ingress, physical damage either accidental or intentional then this would not be covered under the warranty at any time… we can of course still repair your machine but there would be a cost involved with that.

How Do You Process Payments

We process all our card payments via PayPal so even though our website is secured and encrypted by a military and bank grade SSL certificate (the little padlock) your card details are never actually entered into our website but rather on PayPal’s website so we never see any of your card details at all and neither do we store in anyway your payment details that is all handled via PayPal for your security and peace of mind and also because it’s easy and convenient for us.

What Details Do You Store About Your Customers

When a customer places an order on our website the only identifying information we collect during that process is their name, address, phone number and email address and this information is strictly only used for the purposes of fulfilling your order and for any future support that customer may require. This information is held on an extremely secure server in a world class data centre with multiple electronic and physical security measures to ensure its safety and our compliance with both GDPR and Data Protection laws for both the European Union and the United Kingdom. Please see our Privacy Policy page for more information.

Any Questions ?

If you any questions please check out our Frequently Asked Questions page or feel free to contact us

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Any Questions ?

If you any questions please check out our Frequently Asked Questions page or feel free to contact us

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The Angry Pixel Arcade Machines Logo

Angry Pixel Arcade Machines are a Northern Ireland based retro and classic arcade machine manufactuer. Offering a range of full sized / upright, bartop and cocktail table arcade machines in a wide range of custom designed graphics. All of our machines come packed full of classic arcade games, custom software and cutting edge hardware. All designed and built with pride in Northern Ireland.

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The Angry Pixel Arcade Machines Logo

Angry Pixel Arcade Machines are a Northern Ireland based retro and classic arcade machine manufactuer. Offering a range of full sized / upright, bartop and cocktail table arcade machines in a wide range of custom designed graphics. All of our machines come packed full of classic arcade games, custom software and cutting edge hardware. All designed and built with pride in Northern Ireland.

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